FAQ

Frequently Asked Questions

Do you accept returns?

Due to the custom nature of our products, all sales are final. If your item arrives defective or damaged, please contact us within 7 days of delivery.

How long does production take?

Lead times vary depending on the complexity of your order. Most orders are completed within 2–4 weeks (***NOT INCLUDING SHIPPING***)

Do you offer shipping?

Yes, we ship Worldwide. Shipping costs are calculated at checkout based on your location and order size. (Please note: taxes and duty’s may need to be paid before package delivery)

I Ordered 5 mins ago... Will I receive tracking information?

Yes, once your order has shipped you will receive a tracking number via email.

How can I contact you?

You can reach us through our contact page or by emailing us directly. We aim to respond within 1–2 business days.